Shipping policy
Last updated: August 2025
At Gilley’s Store, we’re committed to getting your order out quickly and safely.
Processing Time
Orders are typically processed within 2–3 business days.
During holidays or product launches, processing times may be slightly longer.
Shipping Rates & Methods
Standard Shipping (3–7 business days) – flat rate $X or free on orders over $75.
Expedited Shipping (2–3 business days) – calculated at checkout.
Tracking information will be sent via email once your order has shipped.
Delivery Estimates
Delivery times are estimates provided by the carrier and not guaranteed.
Delays caused by weather, carrier issues, or customs (for international orders) are outside our control.
International Shipping
Currently, we only ship within the United State and Canada.
Order Issues
If your package is lost, delayed, or damaged, please contact us at sales@gilleys.com
within 7 days of the expected delivery date, and we’ll work with you to make it right.